Effective Date: 31st Mar’24
STOXflow (“we,” “us,” or “our”) provides subscription-based services (the “Services”). This Cancellation and Refund Policy describes your rights regarding cancellations and refunds for your STOXflow subscriptions.
Due to the digital nature of our Services, all subscriptions are non-refundable once purchased. By completing a subscription purchase, you agree to pay the full subscription fee for the chosen plan and acknowledge that you will not receive a refund after purchase. You will have full access to all features of the purchased plan for the entire subscription period.
In the event of any payment issues, including double deductions or failed charges, we encourage you to contact us immediately at info@stoxflow.com. Our team will investigate the issue and work diligently to resolve it promptly. We will take all reasonable steps to ensure accurate billing and prevent any unintended charges.
You have the right to cancel your subscription at any time before the expiry of your current subscription period. This allows you to avoid being charged for the next billing cycle. To cancel your subscription, you can follow these steps:
Cancelling your subscription will not result in any immediate loss of access. You will retain full access to all features of your chosen plan until the end of your current billing period. Your subscription will not be renewed after it expires, and you will not be charged again.
We reserve the right to modify this Cancellation and Refund Policy at any time. We will notify you of any material changes by posting the revised policy.